If you need the assurance that any questions or issues you have are answered instantly, this support package offers the piece of mind for your organisation that there will be a member of our team on-hand to assist.
- Email contact with developers.
- All emails will be replied to in a prompt fashion during UK business hours Monday - Friday (8am - 6pm GMT) excluding UK public holidays.
- Priority will be given to paid support customers over community support customers.
- Hot fixes released for bugs.
- 12 month support plan length.